Trouble Ticket Software
Asset Panda’s trouble ticket software helps you track assets issued to employees and tickets related to their support. Our system can be up and running quickly helping you get back to your job. Join companies all over the world who trust Asset Panda’s trouble ticket software to track their assets and the remediation of issues related to them.
A Better Way of Working…
- FREE Mobile Apps and Powerful (SaaS) Platform
- Use the devices your employees already have
- No more expensive scanners, software or spreadsheets
- Track and Manage your assets at the same time
- Adapts to the way you work
WHY ASSET PANDA FOR TROUBLE TICKET SOFTWARE?
The world of trouble ticket software is constantly evolving. With this kind of rapid growth, the demand for an effective and cost-efficient support desk is massive. In order to keep up with a rigid budget and evolving software and hardware requirements, managers in this field have to be not only savvy, but creative to deal with daily challenges and issues. If you’re struggling to stick to your spending limits and maintain exemplary tech service for the company, consider an answer that sits in the palm of your hand.
You and your fellow support professionals can stay on top of everything from servers to tablets, all while ensuring that repairs, updates, and upgrades occur at the right time and under the right circumstances for your company. Best of all you can allow the people who use the equipment in a secure fashion to update the information on the assets they use for work. Generating a trouble ticket can be as easy as scanning a barcode or QR code. The support department will instantly have the ticket along with all important asset information.
TROUBLE TICKET SOFTWARE FEATURES:
- Comprehensive directory of all of your vital assets
- Track all trouble tickets in one system
- Add custom actions and notifications to provide better support
- Look up the complete history of an asset
- Track assets by vendor
- Look up parent/child relationships among assets
- Check in/out – you know where your assets are at any time
- Notify technicians of lease expirations
- Schedule routine maintenance
- No additional hardware/software needed – use the mobile devices you already carry
THE RESULTS OF IMPLEMENTING TROUBLE TICKET SOFTWARE:
- Significant time savings – both for the support and the departments you serve
- No more lost items – look up these components and find their locations immediately
- Eliminate guesswork from repair and replacement decision-making
- Reduced taxes
- Savings on property insurance
- Reduced asset losses
- Fast audits
- More accurate reporting
- Know what you own
- Know where your assets are
- Know who has them
- Know what condition they are in
- Store all information related to an Asset in one location
- Save Time and Money!!!