Many large-scale businesses will use an IT help-desk ticket system to track the service they provide to their customers. Meanwhile, many companies compromise their customer service by not using some...
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If you’ve ever needed IT help of some kind, you know your…
How many times have you reported an item to your company’s help…
When something breaks down, the help desk is the first place you…
Businesses large and small across every industry strive to deliver excellent service…
