IT technicians use a variety of tools to diagnose and fix computer issues. Trying to track all of them without a tool inventory software is impossible. There are so many potential issues that could arise in the field that it’s impractical to try to take every possible tool you could need.
Here’s exactly how using an inventory software program to track your tools will make your technicians’ jobs easier.
Track Tool Sets
Many of your technicians will perform the same task for multiple clients. These tasks often use a specific set of tools to accomplish. Instead of trying to gather tools piecemeal, you can assemble sets of tools that are often needed together.
Creating toolsets allow you and your technicians to have items on hand in case something unexpected happens, without needing to go back to the office to grab something you don’t have on hand. It’ll also save on the amount of time everyone spends in locating and putting away tools.
Assign Jobs by Technician Specialty
Cloud-based tool inventory software, like what Asset Panda offers, isn’t just good for tracking your inventory. It’s also a great way to assign work sites to each technician.
Coupling client jobs with inventory tracking is a great way to kit your employees with everything they’ll need to get a job done. You can include all of the details you have in your database so that you don’t have to spend time instructing each of them in your office.
Assigning jobs in this way makes your workflow more efficient and provides them with a lot of information before they even arrive at the work site. They’ll have an idea of what to expect and won’t be trying to figure it out and work on it at the same time. This will save your company hours of work and will allow you to take on more clients.
Manage Asset Assignment Through Tool Inventory Software
Let’s be honest. If you don’t know which technicians are using what tools, eventually you’ll run into a situation where you can’t address all your workload in a day. This means that you’ll have to deal with lost work time, which means lost profit.
Being able to track all of your equipment and tools from one location will make it easier for you to see when you’re about to run out of specific tool sets. This means that you can allocate client jobs according to who and what is available. If you know ahead of time that you won’t be able to tackle four of the same type of job, then you can schedule other tasks to make sure your equipment isn’t double booked.
Managing your tools in this way means that you can make your workload more efficient and productive. Your technicians will feel like you know what you’re doing and will have an easier time trusting your decision-making process.
Sending your technicians out in the field doesn’t have to be a stressful process. It can be frustrating if you feel like you don’t have the right tools for each day’s workload.
Inc. 5000 named Asset Panda as the ninth fastest growing tech company of 2018. We understand the need to make your work process as efficient as possible. We even understand many of the frustrations that come from working in tech. Check out how our platform can help you streamline your work process today.
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