SUPPORT TICKET SOFTWARE

POWER UP YOUR HELP DESK AND REDUCE
YOUR SUPPORT CALL WORKLOAD

Asset Panda’s highly flexible support ticket software Platform works in conjunction with the Asset Panda Enterprise Service Desk Configuration to help you streamline and manage your service desk functions.

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For an Asset Tracking Specialist (855) 898-6058

The only asset tracking software you need.

So easy a Panda can do it!

Centralized Asset
Database

No Expensive Scanners

Hosted in
the Cloud

World-Class
Customer Support

Easy To
Use

Secure
Access

You want to provide consistent, high-quality and prompt responses to service requests on your assets, and Asset Panda has designed support trouble ticket software just for you. We understand that there are lots of assets and support tickets to juggle and resolve. Our software can help your help desk provide timely service and reduce your support call workload. You can save time and money with our extremely flexible support trouble ticket software. You can set it up to simplify and streamline your service desk functions.

Our support trouble ticket software works in conjunction with the Asset Panda Enterprise Service Desk Configuration to help you cover all of your maintenance and repair communications. Our solution is easy to implement and can be accessed on your computer through our web app or your smartphone through our free mobile apps for iOS and Android. All of your asset data is hosted in the Cloud and stored in a centralized database so you have all the information you need on your assets in one convenient location. You can use our support trouble ticket software to manage all your tech service jobs from tablets to servers. Asset Panda makes tracking repairs, updates, and upgrades simple, ensuring everything is on schedule and on budget. Asset data is also up-to-the-minute accurate so you can provide the best possible service.

Requests for service, maintenance and repairs can be made for any asset on the platform by scanning the asset code with the Asset Panda free mobile app from a smartphone or tablet. Your support team will get an alert with an in-app notification or an email whenever a new ticket is opened. You can use our support trouble ticket software to schedule the service, add notes, photos or any other documentation you may need on the asset. As soon as the repair is completed by your technician, the ticket is closed but the entire asset history will be available on the platform. It’s really that easy to keep track of, and can be accessed online anytime and anywhere.

Doesn’t your support desk deserve a complete software solution? Asset Panda consolidates your support requests and service orders into one database, enabling you to provide timely and consistent support services throughout your organization. Additionally, you can send automated emails to keep your team and users up to date on service status. Save time and money with Asset Panda’s support ticket software solution that helps your team work smarter.

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 No Credit Card Required

Asset Panda’s Enterprise Service Desk Configuration allows you to:

  • Centralize maintenance support requests and service orders in one place
  • Provide timely support services to every department in your organization
  • Send automated emails to appropriate parties
  • Keep an accurate, real-time record of the asset lifecycle

Asset Panda goes beyond ordinary tracking software to give you the kind of visibility and control over your tracking, managing, and asset support processes. And because it works the way you do, on devices your employees are already using, your entire organization can work smarter.

FLEXIBLE PLATFORM

Configure to fit your unique needs today, and as your needs change.

FREE MOBILE APP WITH ADVANCED BARCODE SCANNING TECHNOLOGY

Built-in barcode scanner works on devices you’re already using so you can access information from anywhere without additional hardware. Syncs with your cloud account. Android iPhone/iPad ICONS

EASY TO USE

Our intuitive interface makes it simple.

SAVE TIME AND MONEY

Replace those costly, time-consuming spreadsheets by
seamlessly integrating data into the platform. (You can import data
back to Excel if needed.)

UNLIMITED USERS

Comprehensive database of high quality, real-time, up-to-date
information that allows you to know everything there is to know about your assets.

ON-DEMAND ACCESS

Know what you need to know, when you need to know it.

CUSTOMIZED REPORTING

Makes data relevant and contextual. Organize data by location,
category or any number of fields.

WORLD-CLASS US-BASED CUSTOMER SERVICE

Solve problems quickly and efficiently.

ENTERPRISE SERVICE DESK CONFIGURATION

Reduce the number of IT support calls you receive by centralizing maintenance support requests and service orders in one place. Provide timely support services to every department in your organization.