BROKEN IS BAD. 'WHERE IS IT?' IS WORSE.
Repair Tracking Software
Once equipment leaves service, the work can become a blind spot. Asset Panda keeps repair status, ownership, parts, costs, and history in a single system of record from request to return.
Trusted by teams that need broken equipment back in service without losing the repair trail.
Follow the repair all the way back to service.
Asset Panda keeps the asset, owner, status, evidence, parts, cost, and completion history connected so teams can follow the work from request to return.
FROM OUT OF SERVICE TO BACK IN USE
Give every repair an owner, a status, and a path back to service.
Open the Repair
Start from the affected asset. Capture the problem, priority, photos, files, requester, and the information the repair team needs to act.
Put Ownership on It
Assign the repair to the responsible person or process and move the asset into the appropriate repair status so the next step is visible.
Update the Work as It Changes
Record diagnosis, parts, cost, notes, vendor or technician details, and status changes from web or mobile. For offline work, download records first and sync after reconnecting.
Return the Asset to Service
Document the completed work, restore the asset to the right operational status, and retain the service history for future troubleshooting and replacement decisions.
SEE THE REPAIR, NOT JUST THE BROKEN ASSET.
Give every repair a current status and a usable history.
Repair Tickets Tied to the Asset
Open and assign tickets with the affected asset, issue details, requester, files, priority, owner, and history attached.
Explore Help Desk TicketingRepair Status & Custody
Use statuses, assignments, recorded locations, and workflow fields to show that an asset is out for repair, who is responsible, and when it is ready to move again.
Parts & Cost Records
Track parts used, labor, vendor details, and costs while managing replacement parts inventory in the same platform.
Explore Inventory ManagementMobile Repair Updates
Scan the asset, open the right record, add photos or signatures, and update the work from iOS or Android without returning to a desk.
Explore Barcode TrackingRepeat-Repair History
Review prior work, notes, costs, and asset activity so the next technician does not start from zero and managers can see recurring problems.
Explore Asset Lifecycle ManagementRepair Reporting & Alerts
Use saved views, dashboards, reports, notifications, and automations to surface open work, stalled items, costs, and assets that deserve attention.
Explore Maintenance ManagementASK WHAT IS STILL BROKEN.
Find the repair history without opening another log.
UrsaAI can work with Asset Panda records, files, permissions, tickets, and approved company knowledge available to an authorized user to help surface relevant information faster.
- RPR-1042ROBOT
- RPR-1187CONVEYOR
- RPR-1315WELDER
- 1,847 total repairs
- 1,204 completed
- 389 in progress
- 187 awaiting parts
RPR-1042Fanuc M-20iD/35
Assembly Cell A • Line 3- Find open repair records, related asset history, manuals, photos, and supporting files.
- Surface assets with repeated repair activity or incomplete repair information for closer review.
- Search across assets, people, places, tickets, files, and history when troubleshooting starts.
- Use AI to find and organize information while the authorized team remains responsible for the repair decision and final action.
WHEN REPAIR STATUS STOPS LIVING IN A SPREADSHEET.
See how teams bring repair work out of spreadsheets with current status, history, and faster follow-up.
Repair records became a single source of truth.
"[Asset Panda] is our single source of truth, and that's a huge time saver."
Lab Manager, RISE Robotics
Eight hours a day recovered from lost or broken assets.
"I estimate that our company has saved eight hours a day that used to be dedicated to tracking down lost or broken assets."
Operations Manager, The Budd Group
More than 4,000 man-hours saved across operations.
"We estimate that using Asset Panda saves us over 4,000 man-hours per year."
Director, On-Wing Services
THE REPAIR CHANGES WITH THE ASSET.
See how repair workflows change across production equipment, IT devices, and field assets.
Manufacturing
Track repair status, parts used and costs, repeat failures, and return-to-service history around production equipment and test assets.
IT Asset Management
Manage device repair requests, assignments, warranty information, service history, and lifecycle decisions around the same IT asset record.
Equipment Management
Track tools and equipment before, during, and after repair while preserving assignment, condition, documents, and lifecycle history.
Repair Tracking Software FAQ
What is repair tracking software?
Repair tracking software helps organizations follow a broken asset from the initial repair request through assignment, status changes, parts and cost documentation, completion, and return to service. Asset Panda records that repair activity against the underlying asset so the event remains part of its history.
How is repair tracking different from maintenance management software?
Repair tracking focuses on the individual repair event and its current status: what failed, who owns it, what is needed, what it cost, and whether the asset is back in service. Maintenance management covers the broader maintenance operation, including work-order management, corrective maintenance programs, service reporting, and other maintenance activity.
Can Asset Panda show repair status in real time?
Asset Panda can show the current repair status as authorized users update the record, ticket, assignment, or workflow. "Real-time repair tracking" here refers to current system status, not continuous GPS tracking or live technician location.
Can teams track an asset while it is out for repair?
Yes. Teams can use status, assignment, recorded location, forms, and related records to show that an asset is out for repair, who or what process is responsible, and when it returns to service.
Can parts and repair costs be tracked with the repair?
Yes. Asset Panda can manage parts inventory in the same platform and capture repair details such as parts used, labor, vendor information, notes, and costs through fields, forms, or related records defined by the organization.
Can users create or update repairs from a phone?
Yes. Authorized users can scan a barcode or QR code, open the asset record, run mobile actions, complete forms, add photos, capture signatures, and update repair information from iOS or Android. Download the needed records first to work offline, then sync after reconnecting.
Can Asset Panda track IT asset repair requests?
Yes. Repair requests can be associated with laptops, phones, tablets, and other IT assets so support teams can retain device details, repair status, files, assignment information, and service history. Deeper device lifecycle needs can remain within the IT Asset Management workflow.
Can repair history help with repair-or-replace decisions?
Yes. Repair frequency, costs, notes, and asset history can give managers better evidence when deciding whether another repair makes sense or whether the asset deserves replacement review.
DON'T LET THE REPAIR BECOME THE MISSING ASSET.
Know what is broken, who owns the next step, and what gets it back in service.
See how Asset Panda can follow each repair from first report through return to service, with status, ownership, cost, and history on the asset record.
Free Demo