By integrating Freshservice with Asset Panda, any device detected on the customer’s network and its affiliated data such as IP address, serial number, maintenance records, etc. can be detected by Freshservice and pushed in real time into Asset Panda. This ensures that every incident and service entered through Freshservice gets ticketed, categorized, marked, tracked and resolved with the service desk solution. Read more here.
To find out more about this integration, please read our blog post:
For information on how to configure the FreshService integration with Asset Panda, please refer to this walkthrough.