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Summary
The On-Wing Services team at one of the leading suppliers of business aviation engines is responsible for maintaining more than 3,500 engines worldwide. Their work covers a very unique set of clients and is vital for keeping business jets moving safely.
Led by Director of On-Wing Services Tim Wyckoff, the team is made up of 50 technicians and supporting teams of quality and logistics professionals around the world. More than half of their clients maintain a fleet of just one aircraft and lack a dedicated maintenance team. They rely on the On-Wing Services team to perform critical maintenance services at Authorised Service Centres and call on them to address critical aircraft-on-ground situations.
Their work requires a great deal of coordination to ensure fast response times. However, they found that manually tracking everything from tools to work orders with a spreadsheet wasn’t effective enough for such a complex operation. This highlighted the need for a more reliable aviation asset management approach to support maintenance teams, improve visibility, and keep critical aircraft services running smoothly.
Industry
Aviation
Location
London, England
Customer Since
2019
Check in/check out
Custom actions to deploy and return assets and keep everyone in the loop with past due reminders and up-to-date data.
Repair tracking
Create custom tickets and manage repair schedules to increase efficiency and uptime.
Tool tracking
Ensure your team has the tools they need with real-time tool tracking and lifecycle management.
Asset assignment
We estimate that using Asset Panda saves us over 4,000 man-hours per year.
Tim Wyckoff, Director of On-Wing Services
