Warranty Tracking Software: The Cure for the Common Headache

If you offer a service or product that includes a warranty option, keeping track of your customers’ policies can be a real headache – which makes warranty tracking software so important. You certainly want to keep customers informed as their policies approach expiration, but if you’re using an outdated system to keep track of that data, you risk making costly mistakes that can turn off your customers.

Some of us have been there: You receive a constant flow of expiration notices, and you’re nowhere near your expiration. Or you receive none at all, only to seek a repair after your warranty expires – a repair you would have pursued before the expiration date had you been reminded. Or perhaps you’re receiving warranty expiration notices for items you don’t even own anymore. All of these inefficiencies can be avoided with powerful, accurate and real-time warranty tracking software.

The benefits you realize with the right software are numerous and include increased profits from renewed warranties, the ability to provide better customer service, and, most important, increased customer confidence and retention.

Another application for warranty tracking software involves companies who have inventories of IT assets. Each computer, monitor, mobile device, A/V tool and other pieces of technological equipment are attached to a warranty. Tracking all of that information is a big job, and failure to do so can be very costly for your bottom-line revenues.

Asset Panda delivers all of these benefits and more through its powerful, customizable, yet simple to use warranty tracking software. Our mobile platform syncs with the cloud to deliver you accurate, up-to-the-minute data 24 hours a day. If you’re a service provider, using Asset Panda’s free mobile iOS and Android apps, you can view the complete details of any customer warranty. You can check to see if a particular service is covered under a customer’s policy. You can offer automatic warranty renewal for those who prefer that option. And, best of all, you can save your customers hassle and money.

If you’re managing an IT department, Asset Panda helps you track at any time the IT assets with soon-to-expire policies, and run reports on them, if you wish. Plus, at your fingertips, you have the complete histories of those assets, including such details as their serial numbers, insurance policy, purchase information, maintenance history, supporting photos, videos, voice notes or documents, their check-in/check-out status, their current locations and details on their current condition. Everything you need to know about your assets lives in the palm of your hand. No additional hardware or software is required to use Asset Panda – only the mobile devices you already carry. Our free mobile apps include a mobile barcode scanner. And, because you’re entitled to an unlimited number of users at no extra cost, you can bring everyone involved in the lifecycle of your assets into the communication loop, which in turn increases accountability and accuracy throughout your organization.

No extensive training is required to master Asset Panda’s platform; it’s been designed to be extremely intuitive, so everyone can use it. Every Asset Panda client receives complete access to every one of the app’s customizable features. No two organizations are the same, and we believe clients should be able to track their assets exactly how they want. You select the features that are most relevant to your needs, and customize them as you see fit. Best of all, Asset Panda is flexible enough to adapt as your business continues to evolve and your needs change in the future.

Start your free 14-day trial, and find out why Asset Panda is the clear choice for warranty tracking software. For details, visit assetpanda.com


Courtney Roush

Courtney Roush is a freelance writer, editor, and communications strategist with 25 years of experience. Her favorite discipline is crisis communications – and it’s a highly relevant one in our present times.

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